PRIVACY POLICY
Last updated: 27 October 2026
1. Who we are
This website, swevenrealty.com, is operated by Sweven Realty LLC (“Sweven Realty”, “we”, “us”), a real estate brokerage licensed in Dubai under trade licence no. 1294413 and registered with the Dubai Land Department / RERA under ORN 40588. Our office is at 110 Jude Residence, Nad Al Sheba 1, Dubai, United Arab Emirates.
This policy explains what personal data we collect through this website, why we collect it, and the choices you have. We handle personal data in line with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and other applicable laws.
2. Information we collect
Information you give us. When you fill in a form on our website (for example to enquire about a property, request a brochure, floor plans or payment plans, book a consultation or apply for a job), we collect:
- your name, phone number and email address;
- the property, project or budget you are interested in, and any message you write;
- for job applications, your CV and any details it contains.
Information collected automatically. When you browse the site we and our service providers collect technical data such as your IP address, device and browser type, pages viewed, time spent on pages and the website or ad that referred you. This is collected through cookies and similar technologies (see section 6).
Information from third parties. If you contact us through WhatsApp, Instagram, Facebook or a property portal, or respond to one of our ads, we receive the details you share on that platform.
3. How we use your information
We use your personal data to:
- respond to your enquiry and send the information you requested;
- contact you by phone, WhatsApp or email about properties that match your interest;
- arrange viewings, consultations and events;
- assess job applications;
- send updates on new launches and market news, where you have agreed to receive them;
- understand how visitors use our website and measure how our advertising performs, so we can improve both;
- meet our legal and regulatory obligations, including anti-money-laundering checks where a transaction proceeds.
4. Legal basis
We process your data because you have given consent (for example by submitting a form), because it is needed to take steps you have asked for before entering into an agreement, because we have a legitimate interest in running and improving our business, or because the law requires it.
5. Who can see your data
We do not sell your personal data, and we do not share your enquiry details with developers, other agencies or any other company for their own use. Your details are accessed only by the Sweven Realty team.
We use a small number of service providers who process data on our behalf and under our instructions:
- Leadrat, our CRM, which stores and manages enquiries;
- our website hosting and email providers, which run this site and deliver form submissions;
- Google (Google Analytics and Google Ads), to measure site traffic and advertising performance;
- Meta (Facebook and Instagram), to measure and show our advertising.
We may also disclose data to authorities or regulators when the law requires it. Some service providers may store data outside the UAE. Where that happens we take reasonable steps to make sure your data stays protected.
6. Cookies
We use cookies to keep the website working, to remember your cookie choices, to measure site traffic (Google Analytics) and to measure and personalise our advertising (Google Ads and Meta Pixel). You can accept or decline non-essential cookies in our cookie banner and change your choice at any time, or clear cookies in your browser. Embedded content, such as our Instagram feed, YouTube videos or the WhatsApp chat button, may set its own cookies under that platform’s policy.
7. How long we keep it
We keep enquiry data for up to 3 years after our last contact with you, and job applications for up to 12 months, unless a longer period is required by law or you ask us to delete it sooner.
8. How we protect it
We use access controls, encrypted (HTTPS) connections and reputable service providers to protect your data. No online system is completely secure, so we cannot guarantee absolute security.
9. Your rights
Subject to the law, you can ask us to:
- tell you what personal data we hold about you and give you a copy;
- correct data that is wrong or incomplete;
- delete your data or restrict how we use it;
- stop sending you marketing messages (you can also reply STOP or use the unsubscribe link);
- withdraw consent you have given.
To make a request, email info@swevenrealty.com. We will reply within 30 days.
10. Links to other websites
Our site links to developer websites, property portals and social media. We are not responsible for how those sites handle your data.
11. Changes to this policy
We may update this policy from time to time. The latest version will always be on this page with its updated date.
12. Contact us
Sweven Realty LLC
110 Jude Residence, Nad Al Sheba 1, Dubai, UAE
Email: info@swevenrealty.com
Phone: +971 4 295 9680 · Mobile: +971 56 412 6301